CompTIA A+ Series: Windows 2000/XP and OS Troubleshooting
Product Code: apls09 Time: 3.0 hour(s) CEUs: Available

Summary:

This course shows learners the process for installing and starting Windows 2000 and XP Professional as well as how to troubleshoot software and hardware problems learners may encounter with an operating system.

Objectives:

After completing this course, students will be able to:
  • Install Windows 2000
  • Setup and start Windows 2000
  • Manage Windows 2000
  • Install Windows XP
  • Troubleshoot Windows XP
  • Determine system problems
  • Troubleshoot PC and printer problems


Topics:

  • Windows 2000 basics
  • Installing Windows 2000
  • Windows 2000 setup and startup
  • Handling startup problems
  • Managing Windows 2000
  • Windows 2000 ERD and startup disks
  • Windows XP basics
  • Installing Windows XP
  • Troubleshooting Windows XP
  • Determining system problems
  • Handling PC and printer problems

Technical Requirements:

200MHz Pentium with 32MB Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, or XP. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Flash Player 7.0 or higher required. JavaScript must be enabled. Netscape, Firefox and AOL browsers not supported.

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