Negotiating Series: Negotiating Techniques
Product Code: ngoc01 Time: 3.0 hour(s) CEUs: Available

Summary:
This course shows how to communicate and evaluate the competition in a negotiating situation.

Objectives:

After completing this course, students will be able to:
  • Develop a plan for a negotiation
  • Evaluate the opposition
  • Use language, body language, and props effectively
  • Take advantage of timing in negotiations
  • Ask the right questions to further a negotiation
  • Use written correspondence during a negotiation


Topics:

  • Developing a Plan
  • Assessing the Opposition
  • Opening the Negotiation
  • Using Language
  • Using Body Language and Props
  • The Timing of Negotiations
  • Asking Questions
  • Using the Written Word
  • Negotiating Techniques

Technical Requirements:
200MHz Pentium with 32MB Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, or XP. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Flash Player 7.0 or higher required. JavaScript must be enabled. Netscape, Firefox and AOL browsers not supported.

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