Dealing with Difficult People Series: Power
Product Code: diff05 Time: 3.0 hour(s) CEUs: Available

Summary:
This course provides an overview of problems that arise from power issues in the workplace. After taking this course, you will be able to identify key causes of power struggles in the workplace and outline thoughtful, effective strategies for resolving them.

Objectives:

After completing this course, students will be able to:
  • Clarify a situation involving a power issue
  • Qualify the power problem by weighing the options and mitigating factors involved
  • Modify the situation to resolve the problems that power struggles cause


Topics:

  • Your subordinate
  • Your co-worker
  • Your boss

Technical Requirements:
200MHz Pentium with 32MB Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, or XP. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Flash Player 7.0 or higher required. JavaScript must be enabled. Netscape, Firefox and AOL browsers not supported.

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