Management Skills Introduction Series: Dealing with Challenging People and Times
Product Code: mngs06 Time: 3.0 hour(s) CEUs: Available

Summary:
After taking this course, the learner will be able to help employees improve their performance and deal with organizational change. It also discusses how to handle cynics who are lowering employee morale and deal with worries about change directly.

Objectives:

After completing this course, students will be able to:
  • Assist your employees to prepare for change in your organization
  • Deal with cynical employees to prevent a disruptive influence
  • Push for excellence in mediocre workers to improve performance


Topics:

  • Laying the Groundwork for Change
  • Taming Cynics
  • Raising Performance

Technical Requirements:
200MHz Pentium with 32MB Ram. 800 x 600 minimum screen resolution. Windows 98, NT, 2000, or XP. 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.0 or higher required. Flash Player 7.0 or higher required. JavaScript must be enabled. Netscape, Firefox and AOL browsers not supported.

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